Welcome to Our Policies!
Hey there! At More Today Skincare, we want you to have the best experience possible. Our policies are here to help guide you on your skincare journey, ensuring everything runs smoothly. From cancellations to memberships, weβve got you covered. Thanks for being part of our communityβweβre excited to help you glow!
Cancellation and Rescheduling:
Cancellations or rescheduling must occur at least 48 hours prior to your appointment to avoid fees. Cancellations made more than 48 hours in advance wonβt incur any fees. To cancel or reschedule, open your confirmation email and click βchange/cancel appointmentβ or text us at (347) 670-0409.
Late Cancellations:
Cancellations or rescheduling with less than 48 hoursβ notice will incur a $50 cancellation fee. Cancellations within 2 hours of your appointment should be communicated via text at (347) 670-0409.
No-Show Policy:
No-show appointments or cancellations with less than 2 hoursβ notice will result in a fee of 50% of the service price. A 50% deposit will be required to rebook future appointments.
Late Arrivals:
If youβre running late, please call us. We will do our best to accommodate you by shortening your treatment, moving you to the next available slot, or rescheduling. Arriving more than 15 minutes late will result in a $50 cancellation fee and may prevent us from providing the service.
Payment and Refunds:
Credit card information is required to hold your appointment. No charge will be applied until you complete your service and check out in-studio. Refunds are not offered for services. If youβre dissatisfied, please email us at hello@moretodayskincare.com, and weβll work to address your concerns.
Product Returns:
Unopened products can be returned or exchanged within 14 days. Minimally used products can be returned for store credit within 7 days. Gift cards never expire, cannot be replaced if lost or stolen, and are final sale.
Membership Policies
Facial Credits:
Facial credits remain active for 90 days from the date theyβre added to your account and can be shared with friends or family. Email us to inform us who will be redeeming the credits. Membership perks like product discounts are exclusive to members.
Minimum Commitment:
Memberships require a 3-month minimum commitment. After this period, cancellations can be made at any time by emailing us at hello@moretodayskincare.com.
Membership Pausing:
You can pause your membership for up to 2 months each year by contacting us at least 2 weeks before your next billing cycle.
Payment Restrictions:
Gift cards cannot be used for membership payments but can be applied to additional services, enhancements, and products.